Privacy Policy

Company: Craft Coffee Catering
Location: Los Angeles, California

At Craft Coffee Catering, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or request our mobile espresso and coffee catering services.

By using our website or submitting a request for a quote, you consent to the data practices described in this policy.

1. Information We Collect

We only collect the information necessary to provide you with a premium café experience and seamless event service.

  • Information You Provide to Us: When you fill out a contact form, request a quote, or call us, we collect personal information such as your name, phone number, email, and specific event details.
  • Automated Tracking & Cookies: We use standard third-party tools, including Google Analytics, Google Ads tracking, and customer relationship management (CRM) software, to help us run our business effectively. These tools use cookies to collect non-identifiable data such as your IP address, browser type, and how you interact with our website.

2. How We Use Your Information

Your information is used strictly for legitimate business operations and providing you with a tailored catering quote:

  • To Communicate With You: By providing your phone number and contact details in our quote forms, you explicitly consent to Craft Coffee Catering contacting you via phone call, text, or email to discuss your event, provide pricing, and manage your booking.
  • To Improve Our Marketing: We use tracking cookies and Google Ads data to measure the performance of our advertising and ensure our website is functioning optimally.
  • To Manage Leads: Your contact information is securely stored in our internal system so our team can follow up with you and provide exceptional hospitality and customer service.

3. We Do Not Sell Your Data

Craft Coffee Catering is in the business of crafting premium beverages, not data brokering. We do not and will never sell, rent, or trade your personal information to third parties. We only share your data with trusted third-party service providers solely for the purpose of operating our business and fulfilling your requests.

4. California Privacy Rights (CCPA)

As a business operating in Los Angeles, California, we comply with the California Consumer Privacy Act (CCPA). California residents have the right to:

  • Request to know what personal data we have collected about them.
  • Request the deletion of their personal data from our systems.
  • Opt-out of the “sale” of their personal information (which, as stated, we do not do).

5. Data Security & Retention

We implement standard security measures to protect your data from unauthorized access. We retain your contact information only for as long as necessary to fulfill your quote request, complete your event, or maintain standard business records.

6. Your Choices and Opting Out

  • Cookies: You can choose to disable cookies through your individual browser options.
  • Communications: If you no longer wish to hear from us after requesting a quote, simply let us know, and we will promptly remove you from our active contact list.
  • Data Deletion: If you would like us to permanently delete your information from our system, please contact us directly through our website form or by phone.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please reach out to us directly through the contact forms provided on our website or give us a call.

Location: Los Angeles, CA